
Terms + Conditions
Welcome to Land Lab. These Terms & Conditions (“Terms”) govern your use of our website (www.land-lab.co) and your purchase of products and services offered by Land Lab Pty Ltd (“Land Lab”, “we”, “us”, or “our”). By accessing our site or purchasing our products, you agree to be bound by these Terms.
Land Lab is an Australian-based supplement company providing evidence-based, practitioner-grade products made with Native Australian botanicals. A portion of our profits supports the Motherlines Foundation, a registered charity improving maternal health equity.
- All prices listed are in AUD (Australian Dollars) and include GST (where applicable).
- We reserve the right to change prices or products at any time without prior notice.
- Your order is confirmed once payment has been received and you’ve received an order confirmation email.
- We accept payments via approved secure gateways (e.g. Shopify Payments, PayPal, Afterpay).
- Subscription services offer recurring delivery of select products at 30 day intervals.
- You will be billed automatically based on the 30 day schedule.
- You can pause, cancel or update your subscription at any time via your customer dashboard.
- Changes must be made at least 3 days prior to your next billing date to take effect.
- We currently ship within . Delivery times may vary.
- Orders are dispatched within 1–2 business days unless otherwise notified.
- We are not responsible for delays due to postal services or customs clearance.
- Full details here: Shipping & Returns Policy
Due to health and safety regulations, we cannot accept returns or offer refunds on opened or consumed products unless faulty.
Under Australian Consumer Law, you are entitled to a refund or replacement if a product is faulty, not as described, or unfit for purpose.
Please contact care@land-lab.co for return instructions if you believe your product meets these criteria.
- Land Lab products are not intended to diagnose, treat, cure, or prevent any disease.
- Our products and website content are not a substitute for professional medical advice. Always consult your healthcare provider before starting a new supplement—especially during pregnancy, breastfeeding, or if you have underlying conditions.
- Results may vary from person to person.
All content on this website, including text, images, product names, trademarks, and logos, is the property of Land Lab or its licensors. You may not reproduce, copy, or use our content for commercial purposes without prior written consent.
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.
Promotional offers and discounts are subject to change or cancellation at any time. Offers are non-transferable and cannot be redeemed for cash.
Only one promo code may be used per order unless otherwise stated.
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages arising from your use of the site or our products.
- Our total liability for any claim is limited to the amount paid for the product or service in question.
These Terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the jurisdiction of the courts of New South Wales.
We may update these Terms from time to time. Updates will be posted on this page, and your continued use of the site constitutes your acceptance of the revised Terms.
If you have any questions or concerns, please reach out to us at:
care@land-lab.co
Land Lab Pty Ltd
TRANSFORM YOUR HEALTH WITH OuR SCIENCE