We ship both Australia-wide and internationally. All domestic orders are shipped via Australia Post. Please allow 48 hours for your order to be processed, with additional processing time during sale and holiday periods. Orders are not processed over weekends or NSW public holidays. International shipping rates and estimated delivery times are calculated at checkout and vary by destination. Full tracking details will be provided once your order has been dispatched.

We dispatch orders within 1–2 business days. Standard delivery typically takes 3–6 business days, depending on your location.

Change of mind: 
Because we can’t reuse products once they’ve left our fulfilment centre, we don’t offer change-of-mind returns or refunds, even for unopened products.

Faulty or not as described: 
Our products come with guarantees that cannot be excluded under the Australian Consumer Law. If a product is faulty, unsafe, not as described, not of acceptable quality or not fit for purpose, you’re entitled to a remedy. 

Never run out again. You’ll receive regular deliveries, enjoy a discount, and have the flexibility to pause, skip, or cancel anytime.

Absolutely. Log in to your account to pause, skip, cancel or update anytime. 

Yes. Land Lab exceeds current standards by using third-party, independent testing for harmful contaminants - including heavy metals and microbes - on every single batch we produce.We also partner with research institutions like the University of Queensland to conduct in vitro and in vivo analysis of our formulations and their effects.

Our products are formulated with safety in mind, but we always recommend speaking with your healthcare provider before starting a new supplement.

Yes. All Land Lab products are non-GMO, and free from common allergens including gluten, dairy, soy, egg, nuts, and shellfish.

No. We use only clean, practitioner-grade ingredients with no fillers, dyes or synthetics.

Always consult your healthcare provider before starting new supplements, especially if you're on prescribed medication.

Yes, our products are designed to work in harmony. Check product labels or consult a practitioner for personalised guidance.

Most products have a 2-year shelf life unopened. Once opened, we recommend using within 60–90 days

Instructions are on each label, and some products (like Mother Dose™) offer dual intake options for flexibility.

We source our Native plant ingredients through a First-Nations led supply chain. We prioritise transparent and ethical partnerships with our suppliers and their communities.

All our products are manufactured in Australia in TGA-certified facilities.

Store in a cool, dry place, away from direct sunlight. Some products may have specific storage notes, check the label.

Yes. All Land Lab fulfilment packaging is recyclable.