FREQUENTLY ASKED QUESTIONS
Shipping / Returns
We currently ship within Australia and New Zealand, and are working on expanding to international locations.
We dispatch orders within 1–2 business days. Standard delivery typically takes 3–6 business days, depending on your location.
Due to health regulations, we can’t accept returns on opened ingestible products. If your product is damaged or faulty, or doesn’t meet quality standards, we will offer a refund or replacement in line with Australian Consumer Law.
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PRODUCT
Yes. Land Lab exceeds current standards by using third-party, independent testing for harmful contaminants - including heavy metals and microbes - on every single batch we produce.We also partner with research institutions like the University of Queensland to conduct in vitro and in vivo analysis of our formulations and their effects.
Our products are formulated with safety in mind, but we always recommend speaking with your healthcare provider before starting a new supplement.
Yes. All Land Lab products are non-GMO, and free from common allergens including gluten, dairy, soy, egg, nuts, and shellfish.
No. We use only clean, practitioner-grade ingredients with no fillers, dyes or synthetics.
Always consult your healthcare provider before starting new supplements, especially if you're on prescribed medication.
Yes, our products are designed to work in harmony. Check product labels or consult a practitioner for personalised guidance.
Most products have a 2-year shelf life unopened. Once opened, we recommend using within 60–90 days
Instructions are on each label, and some products (like Mother Dose™) offer dual intake options for flexibility.
We source our Native plant ingredients through a First-Nations led supply chain. We prioritise transparent and ethical partnerships with our suppliers and their communities.
All our products are manufactured in Australia in TGA-certified facilities.
Store in a cool, dry place, away from direct sunlight. Some products may have specific storage notes, check the label.
Yes. All Land Lab fulfilment packaging is recyclable.
TRANSFORM YOUR HEALTH WITH OuR SCIENCE